SUBSCRIBE BELOW FOR 10% OFF YOUR FIRST ORDER! FREE SHIPPING AUSTRALIA WIDE
SUBSCRIBE BELOW FOR 10% OFF YOUR FIRST ORDER! FREE SHIPPING AUSTRALIA WIDE
Cart 0

FAQ

WHICH COLOUR SHOULD I GET? IS THERE A DIFFERENCE BETWEEN THE JADE & ROSE QUARTZ?

The Rose Quartz Set is the most popular! 

We believe that both the Rose Quartz & Jade work similarly, the only difference is that the Jade is made of carefully sourced Stone (slightly stronger), and the Rose Quartz is made of Crystal. Both of them help significantly with facial lymphatic drainage, increasing the skin's blood circulation, therefore improving overall complexion when regularly used!

WHAT IS THE DIFFERENCE BETWEEN THE FACIAL ROLLER & GUA SHA?

The Gua Sha tool works great as a firm "massaging tool" to reduce puffiness & help with facial lymphatic drainage. You will see a natural flush to your cheeks while using the tool - it is a sign of healthy blood flow to the skin! 

The Facial Roller is a gorgeous "relaxing tool" that can cool & calm the skin (thanks to the natural stone/crystal's ability to keep cool!). It also works nicely as a follow up after massaging with the Gua Sha.

ARE YOUR FACIAL TOOLS AUTHENTIC? WHY CHOOSE ZOVE BEAUTY?

Our Jade Stone & Rose Quartz Crystals are made of 100% genuine materials 

Our tools are heavier than most other tools in the market. This is because our tools are made entirely out of Stone / Crystal (except for the metal handles), and most of the other tools in the market are made of plastic, then coated in Jade / Crystal.

Our tools are also noise-free & doesn't squeak. We have included tiny inserts on our Facial Rollers to prevent squeaking.

We deliberately wanted to make these tools accessible to everyone, pricing them affordably at AU49/set, which we think is such good value for the quality. These tools can literally last up to many, many years!

Read more of our authentic reviews from lovely #Zovers here to find out more :)  

SHIPPING - AUSTRALIA & WORLDWIDE

More information about shipping here

EXCHANGE / RETURNS POLICY

More information about exchange / returns here

HOW DO I USE MY FACIAL ROLLER & GUA SHA? 

We've made super simple "How-To" video tutorials for you here

DO I USE MY FACIAL ROLLER & GUA SHA DURING THE DAY AND/OR NIGHT?

This is entirely up to you! You can use them both as much as you like, day and/or night. 

HOW DO I CLEAN & STORE MY FACIAL ROLLER & GUA SHA?

After each use, wipe the surface of the Jade / Rose Quartz down with a damp towel. You can opt to use a little face wash to clean the tools down but this is not necessary. Be sure to pat them dry afterwards.

We do not recommend rinsing the Facial Roller under water as the metal handles should not come in contact with water - this is to ensure longevity of the tools.

DO I NEED TO PUT MY FACIAL ROLLER & GUA SHA IN THE FRIDGE? 

You don't need to as they work perfectly in room temperature - but it is highly recommended for that extra cooling effect to help with depuffing! 

We recommend leaving the tools in the fridge for 45 minutes or more.

CAN I MIX AND MATCH THE COLOURS OF THE FACIAL ROLLER & GUA SHA?

Unfortunately not - however we recommend buying both sets, you can always mix this up and gift the other set to a friend!  

 

HAVE ANY OTHER QUESTIONS? CHAT WITH ADELINE ON THE ICON ON YOUR RIGHT OR EMAIL US AT HELLO@ZOVEBEAUTY.COM.AU :)