Shipping

COVID UPDATES (as of 28 May 2020):

  • FREE SHIPPING TO ALL AUSTRALIAN STATES
  • WE ARE DISPATCHING DAILY - Australia Post and Sendle have implemented Contactless Deliveries & have advised Delays due to High Volume. Please note due to the COVID-19 pandemic please allow up to an additional 5 business days from the Estimated Delivery Date.  
  • BUSINESS AS USUAL: As we are a Home Based Business, we are able to trade online as per usual & have no restrictions from the Government to stay open.
  • HYGIENE IS KEY: We are taking Extra Safety + Hygiene measures at our packing stations.
  • INTERNATIONAL SHIPPING: We are still delivering internationally, however some parcels may be delayed. We will notify you & also process a full refund on your order if we are unable to deliver your parcel due to international restrictions. Questions? Feel free to chat with us on the chatbot on the right or email hello@zovebeauty.com.au

Domestic Australia Wide Shipping (in AUD):

  • FREE Standard Shipping On All Orders
    • 2-7 Business Days, up to 9 Business Days to WA
  • Express Shipping (2-4 Business Days):
    • $5 (orders above $100)
    • $10 (orders below $100)

International Shipping (10-18 Business Days):

  • Flat rate of $20

All orders inclusive of any Pre-Order item(s) will be shipped altogether when the Pre-Order item is ready to be delivered. Tracking number will be provided on all orders except Gua Sha Tool orders (these are sent via non-tracked flat letters via Aus Post). 

All parcels are shipped from Melbourne (AU) within 24-48 hours of receiving the order (note this excludes weekends & public holidays). You will be notified once your item is shipped. Rates are displayed upon checkout.

International orders may incur charges due to duties and taxes. Zove Beauty is not responsible for any additional fees or delay in delivery due to these circumstances. 

For any other queries, please contact us at hello@zovebeauty.com.au

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